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Offline Inspections

Learn how to perform inspections without internet connectivity.

When to Use Offline Mode​

Offline mode is useful when:

  • Working in areas without WiFi or cellular
  • Internet is unreliable
  • Network is congested or slow
  • Emergency situations

How Offline Mode Works​

Automatic Detection​

Kuviq detects when you're offline:

  • No manual switch needed
  • Works automatically
  • Visual indicator shows offline status

Data Storage​

When offline:

  • Inspection data saves to your device
  • Photos store locally
  • Signatures capture normally
  • Everything queues for upload

Syncing​

When you reconnect:

  • Data uploads automatically
  • Progress indicators show sync status
  • Conflicts are handled (if any)

Starting an Offline Inspection​

Prerequisites​

For best results:

  1. Open Kuviq while online - Loads necessary data
  2. Navigate to the item - Item data caches
  3. Start inspection - Template loads

If Already Offline​

If you lose connection during use:

  • Continue with cached data
  • Recent items are available
  • Some features may be limited

From Cached Items​

Kuviq caches recently viewed items:

  1. Go to Inspections > Offline
  2. View available items
  3. Start inspection normally

Completing Offline Inspections​

Same Process​

Complete inspections as normal:

  • Fill in all elements
  • Take photos
  • Add signatures
  • Write notes

Offline Indicators​

Offline status indicator in the application header

While offline you'll see:

  • Offline badge in the header
  • "Will sync when online" messages
  • Local save confirmations

Saving Locally​

Your progress saves automatically:

  • Every response is stored
  • Photos save to device storage
  • No data loss from closing app

Taking Photos Offline​

Camera Works Normally​

  • Take photos as usual
  • Photos store on device
  • Multiple photos supported

Storage Considerations​

Photos take up device space:

  • Monitor storage during large inspections
  • Photos upload and clear after sync

Photo Quality​

Reduce Photo Size

If storage is a concern, check device camera settings for reduced resolution. Standard quality is usually sufficient.

Syncing Inspections​

Automatic Sync​

When internet returns:

  1. Kuviq detects connectivity
  2. Begins uploading automatically
  3. Progress shows in notification area
  4. Confirmation when complete

Manual Sync​

To force a sync attempt:

  1. Go to Inspections > Offline
  2. Click Sync Now
  3. View sync status

Sync Progress​

Track sync progress:

  • Number of inspections pending
  • Upload progress bar
  • Individual inspection status

Viewing Pending Inspections​

Offline Queue​

  1. Go to Inspections > Offline
  2. View all pending uploads
  3. See status of each:
    • Waiting
    • Uploading
    • Complete
    • Failed (retry needed)

Inspection Details​

Click a pending inspection to:

  • View what you entered
  • Confirm data is saved
  • See any issues

Handling Sync Issues​

Common Issues​

IssueSolution
Slow syncWait or try better connection
Upload failsWill retry automatically
Photo stuckCheck storage, retry
ConflictReview and resolve

Retry Failed Uploads​

If an upload fails:

  1. Check your connection
  2. Go to Offline
  3. Click Retry on the failed item
  4. Or wait for automatic retry

Data Conflicts​

Rare, but if conflicts occur:

  • System notifies you
  • Review both versions
  • Choose which to keep
  • Or contact admin for help

Offline Limitations​

Some features limited offline:

FeatureOffline Support
Complete inspections✅ Yes
Take photos✅ Yes
Capture signatures✅ Yes
Add notes✅ Yes
View cached items✅ Yes
Search all items❌ Limited
View full history❌ Limited
Receive notifications❌ No
Real-time sync❌ No

Best Practices​

Before Going Offline​

  1. Load needed items - Browse while online
  2. Download templates - Open inspection forms
  3. Check storage - Ensure space for photos
  4. Verify cache - Test offline access

During Offline Work​

  1. Complete inspections fully - Don't leave partial
  2. Take photos as needed - Capture important items
  3. Add thorough notes - Document context
  4. Check periodically - Confirm saves

After Returning Online​

  1. Wait for sync - Let it complete
  2. Verify uploads - Check inspections appear
  3. Review any issues - Address failures
  4. Clear local data - Once confirmed synced

Troubleshooting​

"No Offline Data Available"​

  • Items weren't cached
  • Need to browse items while online first
  • Return to connectivity to load data

"Sync Failed"​

  • Check internet connection
  • Wait and retry
  • Try switching to different network
  • Contact support if persistent

"Storage Full"​

  • Delete old files from device
  • Reduce photo quality
  • Complete and sync inspections to free space

Lost Data​

Data loss is rare with offline mode:

  • Check Offline queue
  • Look for "In Progress" inspections
  • Contact support with device info

Device Storage​

Managing Storage​

Offline data uses device storage:

  • Inspection responses (small)
  • Photos (larger)
  • Cached templates (small)

Clearing Cache​

To clear cached data:

  1. Sync all pending inspections
  2. Go to Settings
  3. Find cache options
  4. Clear offline cache
Before Clearing

Ensure all inspections are synced before clearing cache to avoid data loss.

Next Steps​